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Whistleblower Hotline

Cash Store Financial's Whistleblower Hotline             

Our Commitment

At Cash Store Financial the provision of accurate and reliable financial reporting is a foundational responsibility that we take seriously. To uphold this responsibility, The Whistleblower Hotline was established for associates and other stakeholders to report their concerns regarding:  

  • Accounting practices
  • Internal accounting controls
  • Auditing matters
  • Violations of the Code of Business Conduct and Ethics
How to Report (Hotline)

The Hotline is managed by Equity Corporate Services Inc., an independent, third party supplier, that provides a confidential and anonymous communication channel for reporting concerns.  

Associates and stakeholders can access the Whistleblower Hotline by using any of the following methods: 

  • Internet - File A Report  - Select this link to complete an online complaint form.
    • When prompted for a USER NAME type in the word "Cashstore"
    • When prompted for a PASSWORD type in the word "C7cash"
  • Toll Free Telephone: 
    • 1-877-266-2579 (Canada and US)
    • 403-266-2579 (International)
  • Toll Free Fax:
    • 1-877-216-8459 (Canada and US)
    • 403-216-8459 (International)

Site contents © Cash Store Financial Inc. 2008. All rights reserved.
Cash Store Financial is a Canadian corporation that is not affiliated with Cottonwood Financial Ltd. or the outlets Cottonwood Financial Ltd. operates in the United States under the name "Cash Store." Cash Store Financial does not do business under the name "Cash Store" in the United States and does not own or provide any consumer lending services in the United States.
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